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new features vs. old problems

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I don't know about anybody else, but once again I find myself very frustrated.  My concern is that you, that is SolarWinds, is continuing to concentrate its resources on bringing out new features at the expense of resolving existing issues.

 

Just as one example, I've been asking for years for business hour support in reporting.  I've received nothing but platitudes that "it is being looked at" but version after version, nothing.  If you guys can figure out how to make NetPath and now PerfStack work, surely you can invest a few dev hours and get business hours to work.

 

That is hardly the only example.  There are many other issues that have apparently been put on ignore, and as a long time user I'm tired of waiting.

 

I cannot recommend that we continue to use SolarWinds until there is some movement on these older issues.  I would hate to drop you, but I need this stuff fixed much more than I need a shiny new toy.


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